FAQ

Frequently asked questions

Everything you need to know about RestaurantMate. Can't find what you're looking for? Reach out to us directly.

Getting Started

How does the 90-day free trial work?
You get full access to all RestaurantMate features for 90 days with no credit card required. We'll help you set everything up and show you how to use the platform. If you decide to continue after the trial, you'll lock in our early adopter pricing.
How long does it take to set up?
Most restaurants are up and running within a day. We handle the onboarding personally—we'll set up your vendors, import your inventory items, and train your staff on using voice and photo capture.
Do I need any special hardware?
No special hardware needed. RestaurantMate works on any smartphone, tablet, or computer. Your staff can do voice inventory walks using their existing phones.

Features & Capabilities

How does voice inventory work?
Simply open the app and start talking as you walk through your kitchen. Say things like "12 cases of chicken breast" or "we're low on buttermilk." Our AI understands natural speech, food terminology, and even handles background noise typical in kitchen environments.
Which vendors do you support?
We support most major food distributors including Sysco, US Foods, Sam's Club, and local distributors. We're constantly adding new vendors. If you work with a vendor we don't support yet, let us know and we'll prioritize adding them.
How does automatic ordering work?
After you complete an inventory audit, RestaurantMate compares prices across all your vendors and builds the optimal cart. With one click, we populate the shopping carts on each vendor's website. You review and place the orders—we handle all the tedious searching and data entry.
Can it really save me money?
Yes. Most restaurants see 10-15% savings on food costs. The same item often has different prices across vendors, changing weekly. Our real-time price comparison catches savings opportunities you'd never have time to find manually. One of our beta users saved $50 on buttermilk alone in a single week.

Integration & Data

Does it integrate with my POS system?
We're building integrations with popular POS systems like Toast, Square, and Clover. These integrations will allow us to use your sales data to make smarter ordering recommendations. Contact us to discuss your specific POS setup.
Is my data secure?
Absolutely. We use bank-level encryption for all data. Your vendor credentials are stored securely and never shared. We never sell your data to third parties.
Can multiple people use it?
Yes. You can have multiple team members with their own logins. Different roles (like kitchen, bakery, bar) can do their own inventory sections, and everything syncs together automatically.

Pricing & Support

What happens after the trial?
After your 90-day trial, you'll have the option to continue with our early adopter pricing (which will be significantly lower than our post-launch pricing). We're still finalizing exact pricing—early adopters will get to lock in the best rates.
What kind of support do you offer?
As an early adopter, you get direct access to our founders. Have a question? Text or email us directly. We also provide white-glove onboarding and ongoing training for your team.
What if it doesn't work for my restaurant?
We want RestaurantMate to genuinely help your restaurant. If it's not a good fit during your trial, no hard feelings. We'll part ways and you won't owe anything.

Still have questions?

We're happy to help. Schedule a call and we'll answer all your questions.

Contact Us